Talent Development & Performance Officer hra-010726

Job Details

Job Purpose

Key Tasks and Responsibilities

·       Support the implementation and administration of the Performance Management System (PMS).

·       Coordinate the annual performance appraisal cycle, including reminders, follow-ups, documentation, and submission tracking.

·       Communicate with Heads of Departments and Line Managers to ensure timely completion of performance appraisal reports.

·       Review submitted appraisal forms to ensure completeness and compliance with the approved HR process.

·       Maintain accurate records of employee performance appraisal reports and related documents.

·       Assist in analyzing performance appraisal outcomes to identify performance gaps, development needs, and areas for improvement.

·        Support the preparation of performance-related reports, summaries, and dashboards for HR and management review.

·       Follow up on probation performance evaluations and ensure timely submission from concerned departments.

·        Support departments in clarifying performance appraisal requirements, timelines, and documentation standards.

Learning and Development

·       Support the preparation and execution of the annual Learning and Development Plan based on organizational requirements, approved budgets, and identified training needs.

·        Coordinate training programs, workshops, certifications, and employee development initiatives.

·       Liaise with departments to identify training needs and development priorities.

·       Assist in conducting Training Needs Analysis (TNA) based on performance results, competency gaps, and departmental requirements.

·       Coordinate with internal and external training providers to arrange training sessions and development programs

·        Maintain and update training records, attendance sheets, evaluation forms, and training-related documentation.

·       Support the evaluation of training effectiveness through feedback analysis and post-training assessments.

·       Maintain and update the approved training provider database.

·       Assist in preparing training utilization reports, training cost summaries, and development activity reports.

·       Support succession planning and internal talent development initiatives when required.

Employee Engagement

•      Plan and execute follow-up actions arising from Employee Opinion Survey results.

•      Own and drive the Onboarding Scheme, continuously improving the new joiner experience.

•      Organize Employee Team Building Activities and Away Days.

•      Coordinate the ‘Lunch/Coffee with the CEO’ programme for new joiners.

•      Support the creation of an energetic and flexible office work environment.

•      Manage Internal Communications for employees related to HR announcements and initiatives.

•      Produce the Annual Report on New Joiner Satisfaction Survey results.

•      Support Employee Wellbeing, Health, and Fitness initiatives.

•      Administer the Employee Exit Survey and contribute to the Annual Exit Report

• Other duties assigned by the line manager.

·       CIPD Level 3 or equivalent HR certification.

·       Strong coordination, follow-up, and organizational skills.

·       Good communication and interpersonal skills.

·       Ability to prepare reports, summaries, and presentations.

·       Good analytical skills and attention to detail.

·       Ability to handle confidential information with professionalism and discretion.

·       Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.

·       Ability to work with different departments and stakeholders.

·       Good command of English and Arabic, both written and spoken.

• Internal: Team Leader, Academic and Admin staff, IT, Payroll team, PRO
• External: Candidate and new joiners, recruitment platforms