Assistant Registry Executive rsa-180919

The German University of Technology in Oman (GUtech) is the result of a long-standing cooperation between RWTH Aachen University in Germany and Oman Educational Services.

The Registry and Student Admissions at the German University of Technology in Oman seeking an Omani talent in the position of Assistant Registry Executive who is expected to provide a professional administrative services in the Registry, and the resources required to deliver that service, to maximize the benefits to the department by efficient and effective professional support, and to provide a welcoming, pro-active and responsive service to staff and students.

Key responsibilities & duties

1. Maintain students records and update it with the required action. Such as (Ensure student’s registration, changing major, postpone study, scholarship extension, attendance, discontinue, etc.
2. Receive student parents, coordinate with sponsors and provide requested reports.
3. Coordinate with academic and admin staff and provide requested information, grant access to student information system.
4. Ensure smooth running of final exam as per the time-table, by following exams delivery & archiving policies.
5. Attend all student request in timely manner.
6. Complete student graduation procedure after BoE approval.
7. Coordinate with all sponsor and academic departments.
8. Receive and update student proficiency certificates, i.e., IELTS, IC3, etc certificates in the system accordingly.
9. Prepare dean list report and get it approved by DRAA every semester.
10. Any other administrative tasks requested by the registry manager.

This job description is intended to provide a broad outline of the main responsibilities of the post. The post holder is expected to be flexible in developing their role in agreement with their line manager and the job description will be subject to regular review in consultation with the post holder.

Qualifications and work experience:

• Diploma in Business Administration, IT, marketing or equivalent, with at least 2 years work experience in higher education institutions, preferably in Admissions and registry field.
• Or, school leaving certificate (grade 12) with 4 years’ work experience in higher education institutions, preferably in Admissions and registry field.
• Customer service courses/ workshops are an advantage.

Work skills required:

• Good knowledge about registry and academic policies and procedure.
• Customer service oriented and problem-solving skills.
• Ability to work in demanding, stressful environment and manage registry events such as courses registrations and exams.